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30-Day Money Back Guarantee

30-Day Money Back Guarantee

If you are not satisfied with the goods you have received, you can return them to us within 30 days of receipt, providing they are in original resalable condition. All parts including chargers, user manuals and packaging must be included.

Once returned you will be entitled to a full refund which will not include the cost of the return postage.

We are not able to refund or exchange items that appear to have been considerably used, or are not in original condition. If you want these returned to you, we may request that you cover the delivery cost. We are not able to refund or exchange any pre-ordered products. 

Returns Terms and Guidelines:

  • All returned items must be unused, inclusive of all packaging and parts.
  • We are not responsible for the return shipping costs of the items.
  • Please make sure all returned items are well packaged, so as not to be damaged in the post.
  • Please make sure all return packages are sent with a trackable, insured service as we cannot take responsibility for items damaged or lost in the return transit.
  • Please make sure that the return has been approved - without approval it may result in your return not being processed.

 Contact our support team for refund/return approval. 

Please note: Refunds outside of this 30 day period are subject to our refund policy found here