Returns for a change of mind
Our policy lasts for 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If it is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to the following PO Box:
PO BOX 2630 DUNEARN VIC 3175
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Once you receive a refund, the cost of return shipping will not be included in your refund.
Depending on where you live, the time it will take for your exchanged product to reach you will vary.