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Shipping


Shipping policy

WHEN WILL WE SHIP YOUR ITEMS? 

 

All orders are subject to a handling period before shipment, usually 1-2 business days.

You will then receive notification of shipment with full tracking information via email. Please allow 3-6 days to receive your order if you're in Australia or New Zealand, and 7-14 days if you are in the U.S.A, Europe, Asia or Africa. Please note that delivery time might also depend on the availability of the product. We will contact you should there be a potential delay due to this reason.

Orders may be cancelled if they have not been processed and shipped. After they have been processed they may not be cancelled.

Please make sure to provide the correct shipping address. RevitalGun cannot be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees incurred to ship to the correct address.

In some cases, international shipments will require import/customs taxes be paid. These will be the responsibility of the buyer under all circumstances. RevitalGun will not be held responsible for customs taxes.

HOW DO I TRACK MY ORDER?

All orders from RevitalGun are sent via a traceable method, upon dispatch you will be emailed a tracking number. For all Australian orders, you may use the tracking number emailed to you to track your order on the Australia Post website: https://auspost.com.au/track