RevitalGun warranty last within 1 year from the date of purchase, The warranty covers any failure relating to mechanical defects or material defects. Warranty claims are dealt with on a case-by-case basis and at the discretion of the company. Warranty claims are only valid with a verified purchase and proof of purchase.
This warranty excludes
a. Damage caused by accident, abuse, mishandling, or transport;
b. Units subjected to unauthorised repair;
c. Units not used in accordance with RevitalGun care instructions;
d. Damage exceeding the cost of the product;
e. Deterioration of the delivered product resulting from abnormal storage and/or safeguarding conditions on the client’s premises, and
f. Regular wear and tear of the product including aesthetic damages and lost/damaged head attachments.
g. Failure to provide the dated proof of purchase.
The customer is responsible for all shipping fees for warranty claims and returns. We are solely responsible for shipping fees of packages being sent from our facilities, not to. Customer will also need to cover all shipping charges, import taxes and customs fees.